Hello there and WELCOME to the brand spanking new Valley Pet Sitting blog!
It’s super fresh, and we’re hoping it will serve as good source of news, helpful tips and hints, and some sitter fun we have along the way. We welcome your comments, and are so excited to have this new outlet to share what happens along the way in this wild world of dog walks, pet sitting, and animal behavior.
I’ve been thinking about our first post, meeting you all, and introductions… what better way to lead in to talking about Meet and Greets?
Meet and Greets are often the first in-person experience you will have with Valley Pet Sitting! Whenever we have a new client think about setting up visits, we arrange for a complimentary 30 minute meet and greet with you, your animals, and your pet sitters. Most of the time, we send two sitters out to each meeting. This is so that between the two, we will almost always have someone ready that can help you out.
Our Meet and Greets are a complimentary consultation. Usually we book you for appointments over the phone, and arrange your meeting once we have your information and dates reserved. This is so that we know which sitters to send out to you, with availability when you’re going to need us! Sometimes, we have clients curious about sitters and want to set up this consultation without the commitment of booking. Hey, that’s cool too. No pressure, we want to win you over, and if meeting a couple Valley Pet Sitters ahead of time eases you in, we’re stoked to help. Just know that it helps to have some dates and times you’ll be needing pet sitters so we’ve got a good sense of who to send on over.
I’ve been on a whole lot of meet and greets myself, and while I hate to say I’m an expert, I pretty much am an expert 🙂 Before I was promoted to Valley Pet Sitting manager, I was THE full time pet sitter for the company, and prior to that, I was a full time dog walker in South Boston. I’ve met all sorts of clients and animals with all sorts of different needs.
I have some useful tips for a successful meet and greet with your new pet sitter, so you and your sitter feel fully prepared and comfortable at the end.
Our sitters are really spectacular, and are pretty great about helping you out on a meet and greet to make sure they have all the information they need. If you remember anything you may have forgotten, once your sitters have left, just email us. We have a nifty scheduler we use for all our clients, and we input all our client surveys into this system so that assigned sitters have everything they need when they visit your home. We’ll put all your notes into this system and make sure your sitters are fully aware of everything they should know!
Also, if you have any scheduling tweaks or requests to make, be sure you are directing those requests directly to the Valley Pet Sitting office through email so that we have a legitimate paper trail and nothing gets lost in the shuffle. Our sitters are awesome, but they don’t write the schedule, and we need to handle all booking requests through the office.
And that is my advice for making the most of your first face to face interaction with Valley Pet Sitting!! Don’t be overwhelmed, we send all of our new clients a New Client Survey where we ask all about the above care instructions. This meeting is just to make sure you and your furry family are comfortable, happy, tails are wagging, and keys are handed off.
Have a question for us regarding this blog post? Leave it in the comments! We look forward to having this forum to talk about the animals and clients we love so much.
Hope you’re all having a fantastical weekend in the Valley!